FES Internet Site Support

This support site covers support issues specifically with www.fessystems.com web site navigation and use.  Please visit our Service pages for support issues for our products.  This web site is only designed to support Internet Explorer 4.0 and higher.

I cannot login using AOL?

Connect to the Internet using AOL and then minimize the AOL window.  Then, open Internet Explorer to navigate our web site.

Some buttons appear grey and do not display any text or links.

You do not have Microsoft Virtual Machine installed.  If you are using IE 4.0 - 5.5, virtual machine is optional during the install.  Click msjavx86.exe to download and install MS virtual machine.

Some of the text overlaps.

Change your text size to medium.  In Internet Explorer, select View - Text Size - Medium.